Privacy policy

Last updated: [7-5-2025]

This Privacy Policy describes how Onora (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit or make a purchase from www.onorajewelry.com (the “Site”).

1. What Information We Collect

When you visit the Site or interact with us, we may collect the following types of personal information:

1.1 Order Information

Name
Billing address & shipping address
Email address
Phone number
Payment details (processed securely by third-party providers)

1.2 Device Information

IP address
Web browser type
Time zone
Cookies and site usage data
Pages you viewed and how you interacted with the site

1.3 Customer Service Information

Any personal data you provide when contacting support

2. How We Use Your Information

We use the collected information to:

Fulfill your orders and process payments
Communicate with you regarding your order or customer service inquiries
Send updates, order confirmations, and shipping notifications
Prevent fraud and ensure the security of our Site
Provide targeted marketing (with your consent)
Improve our website and customer experience

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with trusted third-party providers to support our services:

Payment processors (e.g., Shopify Payments, PayPal, etc.)
Shipping and logistics partners
Email marketing services (only if you opt-in)
Analytics tools (e.g., Google Analytics)

These partners are obligated to keep your information secure and use it only for service purposes.

4. Cookies and Tracking Technologies

Our Site uses cookies to:

Recognize repeat visits
Store preferences
Track cart and checkout behavior
Improve performance and marketing

You can control cookies via your browser settings, but this may limit certain site features.

5. Behavioral Advertising

With your consent, we may use cookies and your data to deliver personalized ads via platforms like Facebook, Google, or Instagram. You can opt-out via:

6. Your Rights (EU & UK Residents)

If you are located in the European Union or the United Kingdom, you have the right to:

Access the personal data we hold about you
Request corrections or deletion of your data
Withdraw consent to data processing at any time
Request a copy of your data in portable format
File a complaint with a data protection authority

To exercise these rights, contact us at support@onorajewelry.com.

7. Data Retention

We retain your order information for our records unless and until you ask us to delete it. This helps us provide customer service and comply with legal obligations.

8. Minors

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal data from minors.

9. Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the “Last Updated” date revised.